Mitul Palan is a BPO professional with 17 years work experience in the Outsourcing industry. His forte of expertise is in providing offshore marketing and customer acquisition services to clients across the globe. As Co-Owner of Brainworks Solutions Private Limited, Vadodara, he is responsible for delivering the seamless and quality focused customer acquisition services for the timely and consistent growth of the projects undertaken by Brainworks Solutions.
Mitul Palan is also on an assignment with Payless Energy LLC, New York as a business development head. With Payless Energy LLC, he is responsible for developing the sales channels, online and offline marketing teams and ensuring the steady growth of customer base for Payless Energy LLC.
Education and Credentials:
Mitul Palan has completed his graduation with a First grade in commerce stream from Mumbai University. After completing Graduation, he obtained Postgraduate Diploma in Foreign trade from World Trade Center, Mumbai while working as a call center executive as his first job assignment.
As a call center executive in Imercius Technologies Private limited, Mitul Palan was awarded the “Best Employee of the year 2004” award for his contribution in selling web designing contracts to 94 business owners in a single month. As a recognition and reward for his services, he was promoted to manage the team of 30 call center executives.
Year later, with no family business background and no financial backing, it was virtually not possible to set up the call center business. Hence, it all began with undertaking a few freelancing projects and their completion. With the accumulation of little funds and capital, Mitul Palan had forayed into incorporating the call center services with the initial team of 10 call center executives, to begin with.
Mitul Palan’s company Brainworks Solutions Private Limited is planning to tap the Utilities and Insurance market in the coming months with the mission to provide low cost and quality oriented Sales and marketing services to companies looking to enhance their customer base.
Mitul Palan lives in Vadodara, Gujarat, India.